Curators Of Cutting-Edge Technolgoy Solutions

Our people and the services we provide define our firm. We take pride in delivering a first-class client experience.
Membership Packages
Contact Support

DB Media Solutions' Difference

DIY Support App

Use an intuitive mobile app to resolve many common technology issues on your own without having to contact our support team.

Annual Tech Reviews
We audit and maintain your technology through an annual on-site check up to proactively resolve issues and ensure a reliable system.

Priority Scheduling

Enjoy the luxury of priority services with same or next-day scheduling for faster support and peace of mind in your Westlake-area smart home.

Annual System Updates
Rest assured that the performance, stability and efficiency of your system is always up to date and void of potential security flaws.

Preventative System Monitoring
Our remote monitoring staff ensures your system is always running smoothly and resolves potential problems before they happen.

24/7 Support
Our people are your people, no matter the time or day. We make sure you receive the best value and support around the clock.

Our Support Memberships

*Our hours of operation are Monday-Friday 7 AM - 5 PM excluding national holidays
RECOMMENDED

Basic

$49
per month

Only need the essentials? Our Basic membership offers free remote support and our DIY Support App!

Daytime Remote Support Free
After Hours* Remote Support Free
Daytime On-Site Support  i
After Hours* On-Site Support  i
DB Media Solutions DIY Support App

Plus

$149
per month

Always like to be a head of the game? Become a Plus Member and enjoy priority service.

Access to 24/7 Support
Daytime Remote Support Free
After Hours* Remote Support Free
Daytime On-Site Support  i
After Hours* On-Site Support  i
DB Media Solutions DIY Support App
Annual Tech Reviews
Same or Next Day Priority Scheduling

Premium

$249
per month

Never call AT&T, Frontier, Time Warner, or Specturm again with our Premium Membership that includes assistance from all.

Access to 24/7 Support
Daytime Remote Support Free
After Hours* Remote Support Free
Daytime On-Site Support  i
After Hours* On-Site Support  i
DB Media Solutions DIY Support App
Annual Tech Reviews
Annual System Updates
Same or Next Day Priority Scheduling
AT&T, Frontier, Time Warner, Specturm Assistance
Preventative System Monitoring
5% off new replacement equipment

V.I.P. Package

$499
per month

Want the red carpet treatment? Become a VIP Member and enjoy all the perks we have to offer!

Access to 24/7 Support
Same Day Advanced Daytime Scheduling
Remote Support Free
After Hours* Remote Support Free
Daytime On-Site Support Free
After Hours* On-Site Support  i
DB Media Solutions DIY Support App
Biannual Tech Reviews
Biannual System Updates
Same or Next Day Priority Scheduling
AT&T, Frontier, Time Warner, Specturm Assistance
Preventative System Monitoring
10% off new replacement equipment
Annual Savant software upgrades (PRO) included

Contact Support

Feel free to reach out to us with any questions or inquiries.

Text/SMS Support

(817) 980-0347

Email Support

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Phone Support

(817) 980-0347

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8705 Buckner Lane
Keller, Texas 76248
Showroom by appointment only
(817) 980-0347

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